2020-2024 Honda Ridgeline Tailgate Wire Harness Recall

*This document features select information from the “Part 573 Safety Recall Report” submitted by Honda to NHTSA. The full document may be viewed on the NHTSA website

Vehicle Information

*Model Year Start: 2020

*Model Year End: 2024

Type:  Light Vehicles

*Make: Honda

Body Style:  Pickup Truck

*Model: Ridgeline

Powertrain:  Gas

*Production Dates
(mm/dd/yyyy)

*Begin: 11/8/2019

*Descriptive Information to include:
The recall population was determined based on supplier and manufacturing records. The production range reflects all possible vehicles that could experience the problem.

*End: 4/24/2024

VIN Range

Begin:

☐Not Sequential VINs

End:

 

Number potentially involved: 187,290

Estimated percentage of involved with defect: 3%

Defect / Noncompliance Description

Describe the defect or noncompliance:
In low temperature environments where road salt is present, the electric wiring of the rear-view camera (RVC) tailgate wire harness may fatigue and break in the presence of freezing water and salt with repeated opening and closing of the tailgate.

*Describe the safety risk:
Broken wiring in the tailgate harness may result in a failure to display the RVC image, which may affect the driver's view and increase the risk of a back-up collision or injury.

Identify any warning which can precede or occur:
The tailgate lock/unlock function and/or alarm system may malfunction.

Describe the cause:
The RVC wire harness was manufactured with a protective woven twisted tube, which has high permeability to water and salt. Due to freezing temperatures and the repeated opening and closing of the tailgate, fine cracks can form in the wire insulation of the tailgate harness. As environmental saltwater penetrates the twisted tube and settles onto the cracks of the wire insulation, the cracks are further expanded with the repeated freezing and thawing of saltwater and the opening and closing of the tailgate, ultimately resulting in fatigue and breakage of the tailgate harness electric wire(s).

Identify the Remedy

Describe the defect / noncompliance remedy program, including the manufacturer's plan for reimbursement:
Registered owners of all affected vehicles will be contacted by mail and asked to take their vehicle to an authorized Honda dealer. The dealer will replace the rear-view camera tailgate harness with an improved part.

Owners who have paid to have these repairs completed at their own expense may be eligible for reimbursement, in accord with the recall reimbursement plan on file with NHTSA.

Identify the Recall Schedule

Describe the recall schedule for notifications:
Dealer notification is scheduled to begin and end on or about 5/10/2024. Owner notification is scheduled to begin on and end on or about 7/1/2024.

Where Concerned Owners Can Seek More Information

Owners can determine if their specific vehicles are included in the recall by visiting www.recalls.honda.com or by calling (888) 234-2138.

Media Inquiries

Chris_Martin@na.honda.com

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